Onboarding to guarantee satisfaction
We offer you two guarantees:
1. money-back guarantee:
If your pet refuses to feed, we will refund the full purchase price including shipping costs when you return the opened bottle.
2. 90-day satisfaction and money-back guarantee
If no changes are visible after 40 days, you can register via the attached link and submit your proof of purchase so that we can assess your pet's current situation.
Our support over the next 50 days: We will support you with our experience, knowledge and proven tips to find the best possible path for your pet. If there is no positive result, we will refund the full purchase price for the 90-day period.
Why can't I see any changes after 40 days?
If you haven't noticed any external improvements in the first 40 days of intensive feeding, there may be various reasons for this. Perhaps your pet is on the way to a positive change, but this is not immediately visible. The body often works on the inside and some processes take time.
We would like to sensitize you with the following points and encourage you to check:
- Have you calculated the correct feeding recommendation and fed it daily?
- Have you checked whether we recommend supplementing your pet with ZELLmilieu2? ZELLmilieu2 alkaline and elimination concept should be fed in special cases from time to time - as special support for the acid-base balance and to specifically support elimination. This table can help you to check
- Can you provide your pet with species-appropriate husbandry and nutrition? (e.g. do you have an intact herd/flock, good basic feed, good water, do you feed minerals etc. as required, is your animal stress-free?)
- Have you broadened your focus of observation? Some pet owners are so fixated on a symptom/illness that they hardly notice other changes in the animal, such as better food conversion, muscle growth, improved coat quality, clear eyes, general well-being and zest for life, etc.).
- Does your pet suffer from long-standing or chronic problems or does it have too many problems at once?
- Have you not yet managed to optimize all husbandry and feeding conditions for your animal? Example: your horse is in a top stable and gets the best feed BUT the herd composition is not right
- Does your animal come from poor husbandry/animal welfare?
- Do you have a senior?
Basically:
GladiatorPLUS is help for self-help:
Major developments and long-term healing can only be initiated by the body itself and this cannot be done at the push of a button.
Your animal is different from others and has its own starting conditions and each body works in its own way.
The body decides intelligently in which order it uses the internal impulses for itself - in other words, it knows which battery needs to be topped up first.
The body can be forgiven for taking a little longer. After all, you want to achieve sustainable feeding success for your pet that is real and long-lasting.
The GladiatorPLUS environment feeding always unfolds its nutritional-physiological effect reliably. However, this does not necessarily have to be visible on the outside first.
Example: pet owners often report a very thick and shiny coat thanks to GladiatorPLUS or more vitality and balance in their animals, although they wanted to feed it for other reasons. The organism decides where it becomes active first.
We want to support you and your pet and that's why we're sticking together from now on!
How can you register for our GladiatorPLUS satisfaction guarantee?
Very important!
The prerequisite for participation is continuous feeding for 90 days. Avoid feeding breaks, because if you stop the GladiatorPLUS milieu feeding or the feeding break is too long, we will unfortunately not be able to consider you and your horse under the satisfaction guarantee
Please register for our satisfaction guarantee immediately after completing the 40-day intensive feeding program via theattached link and attach your proof(s) of purchase. This will give us an overview of your horse's current situation.
Book the next possible consultation appointment with our team of experts now
What can you expect from us as part of the satisfaction guarantee?
- Our experience, our knowledge and proven tips and tricks, with the desire to find the best possible way for you and your horse.
- Over the next 50 days, we will advise you individually in order to develop an overall concept tailored to your horse's needs
- A contact person is available from Monday to Friday to answer any questions you may have and to contact you at any time.
- We support you with knowledge in the form of videos, guides, expert tips and integrate our milieu check for inside and outside
- Full refund of purchase receipts for the entire 90-day period if we are unable to achieve a conclusive positive result for you and your horse
What do we expect from you as part of the satisfaction guarantee?
- A willingness to participate, openness and seriousness, the best possible adherence to deadlines and compliance with the specifications (feeding recommendations, etc.) This is very important in order to achieve the desired results for your horse.
- In general, needs-based feeding, including mineral feed and individual supplements, as well as a detailed feeding plan are important components of long-term horse health. Species-appropriate husbandry, individual training plans, a well-kept stable and attention to changes of ownership and hierarchy also play an important role for your horse
- We ask for your trust, because we know what we are doing. On the other hand, we expect you to tell us honestly if you do not. We are grateful for every honest answer
- Automatically send us a short update on your horse by e-mail every two weeks so that we can contact you if further adjustments are necessary. If you repeatedly fail to meet the dates and/or requirements you have previously confirmed, thereby indicating that you are not interested in our support, we reserve the right to cancel the guarantee program.